How will I receive my prizes? How long does it take?
Most game codes and Amazon gift cards are processed and the code will be shown on your prize claims page while physical items are shipped to you. Please add firstname.lastname@example.org
to your email address book or safe senders list.Code prizes are approved within 2-5 business days.
Shipped prizes can take 7-21 days for delivery. Prize processing may take longer depending on the volume of prize claims and if the prize is available.Once a prize has been processed, we cannot cancel the order, refund the points or exchange the prize item. If you do not receive a shipped item after 21 days, please open a support ticket and let us know. Please also note that for custom prizes, if your item is ordered from a merchant located in Asia, delivery may take 2-6 weeks.
Good luck =P
And yes, codes are e-mailed to you.